Terms of Service
These Terms of Service ("Terms") govern your use of Kaizen Gems (the "Service"), operated by Maikurumoto Gems LLC, doing business as Maikurumoto Gems ("we," "us," "our"). By creating an account or using the Service, you agree to these Terms.
1. Description of Service
Kaizen Gems is a time-tracking application for gem faceting. It can be used entirely locally on a single device at no cost, or with a paid subscription for account-based cross-device synchronization and cloud backup.
2. Accounts
Creating an account requires a valid email address and password. You're responsible for keeping your login credentials secure and for all activity under your account. Tell us right away if you suspect unauthorized access to your account.
3. Subscriptions and billing
Cross-device sync is offered as a paid monthly subscription, currently $8.99 per month or $89 per year, with a 14-day free trial for new subscribers. Payment is processed by Paddle.com, our merchant of record, who handles billing, applicable sales tax/VAT, and payment security. We do not receive or store your payment card details. Subscriptions renew automatically each billing period unless canceled before the renewal date. You can cancel anytime from within the Service (Settings → Account & Sync → Manage subscription).
4. Free trial
New subscribers receive a 14-day free trial. You won't be charged until the trial ends. If you cancel before the trial ends, you won't be charged at all.
5. Refunds
See our Refund Policy for details.
6. Acceptable use
You agree not to misuse the Service, including attempting to disrupt it, access accounts that aren't yours, or use it for any unlawful purpose.
7. Your data
You retain ownership of the data you enter into the Service. See our Privacy Policy for how we handle it.
8. Disclaimer of warranties
The Service is provided "as is" without warranties of any kind, express or implied. While we take reasonable measures to protect your data (including automatic backups and cloud redundancy for synced accounts), we can't guarantee the Service will be error-free or uninterrupted.
9. Limitation of liability
To the fullest extent permitted by law, Maikurumoto Gems LLC is not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including loss of data, to the extent not caused by our gross negligence or willful misconduct.
10. Changes to the Service or these Terms
We may update the Service and these Terms from time to time. Material changes will be communicated via the Service or by email where practical. Continued use after a change means you accept the updated Terms.
11. Termination
You may stop using the Service and cancel your subscription at any time. We may suspend or terminate accounts that violate these Terms.
12. Governing law
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles.
13. Contact
Questions about these Terms: michael@maikurumotogems.com